Reference

Privacy Policy For Your Account

Account details, DANA, OVO, GoPay and QRIS records, cookies, and game session logs sit under one Privacy Policy at sc108.

DANA data scopeOVO record handlingGoPay and QRIS checksDevice session controls
sc108 Privacy Policy For Your Account
CONTACT PATHS

How To Reach Privacy Support

Fast answers matter when the question is about your own data. We keep privacy contact paths separate from general lobby chat so your request can be…

Live chat hours Message us through live chat from 09:00 to 23:00 WIB daily when you need…
Email privacy desk Send privacy requests to [email protected] when you need a written answer, data change, export…
Account ticket route After login, go to Profile > Privacy requests and open a ticket.
DATA CARE

Six Controls Behind The Policy

Privacy is handled through account steps you can see, not hidden promises. We separate wallet records from support chats, log device access, keep cookies tied to service needs, and ask for extra…

Account data

We collect the mobile number, account name, password hash, login time and account status needed to run your access. You can update editable profile details after login through Profile > Account details.

Payment records

Wallet records show payment rail, transaction time, status and reference code for DANA, OVO, GoPay and QRIS. We use them to match deposits, check withdrawals and answer payment-linked privacy questions.

Cookie use

Cookies keep your session active, remember basic display choices and help detect repeated failed logins. You can clear browser cookies on your device, but you may need to log in again afterward.

Device sessions

Go to Account > Security > Active sessions to see recent device access. If a phone or browser is unfamiliar, end that session and contact live chat so we can check related login records.

Retention periods

We keep records only as long as needed for account service, payment tracing, dispute handling and legal record duties. When a record is no longer needed, we remove it or detach it from direct account identity.

Change requests

You can ask us to correct profile details, explain a data use, export account records, or respond to deletion questions. Use Profile > Privacy requests or email [email protected] with your account ID.

Privacy Policy Questions From Your Account

This section answers the privacy questions we receive most often from Indonesia account holders. Each answer points to a real account step, payment context or support path so you know what to do next. If your request needs account-specific checks, contact us through live chat or the privacy email path.

We collect the details needed to create and protect your account, such as mobile number, account name, password hash, login time and device signals. Payment records are added when you use DANA, OVO, GoPay or QRIS.

Game activity helps us keep records tied to your account, such as session time, game category and wallet result. For Live Dealer Lobby or Crash Games, those records help support trace disputes or account questions.

Yes. Log in and go to Profile > Account details for editable fields. If a field is locked because it affects payment matching, open Profile > Privacy requests and include the detail you want checked.

We store payment rail name, transaction time, status and reference code so your wallet record can be matched. We do not ask for your wallet app password and support will not request it.

Retention depends on the record type. Account, payment and dispute records are kept while needed for service, security and legal record duties. When that need ends, we delete the record or detach it from your identity.

You can request a copy through Profile > Privacy requests or by emailing [email protected]. Include your account ID and registered mobile number so we can match the request before preparing a response.

Open Account > Security > Active sessions, end the session you do not recognise and change your password. Then contact live chat from 09:00 to 23:00 WIB so we can check the related access record.